Terms and Conditions
Effective Date: 11/05/2026
Welcome to English Horizons. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. About Us
English Horizons provides online English language education services, including private lessons, group classes, exam preparation courses, and educational resources.
2. Acceptance of Terms
By using this website or enrolling in any course, you confirm that you:
Are at least 18 years old, or have permission from a parent or guardian;
Agree to these Terms and Conditions;
Agree to comply with all applicable laws and regulations.
If you do not agree with these terms, please do not use our services.
3. Services
We offer:
Online English language classes;
IELTS, TOEFL, and exam preparation courses;
Group and private tutoring sessions;
Educational materials and interactive learning tools.
We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.
4. Registration and Accounts
When registering for a course or account, you agree to:
Provide accurate and complete information;
Keep your login details secure;
Notify us immediately of any unauthorized use of your account.
You are responsible for all activities under your account.
5. Payments and Fees
All course fees must be paid in advance unless otherwise agreed.
Prices are displayed in the applicable currency on the website.
Payments are non-transferable.
Failure to make payment may result in suspension or cancellation of classes.
We reserve the right to change pricing at any time.
6. Refund Policy
Refunds may be granted under the following conditions:
Cancellation requests made at least 7 days before the course start date may qualify for a partial or full refund.
No refunds will be issued once lessons or courses have started unless required by law.
Missed classes by students are generally non-refundable.
Refund requests must be submitted in writing via email.
7. Lesson Scheduling and Attendance
Students are responsible for attending scheduled lessons on time.
Rescheduling requests should be made at least 24 hours in advance.
Late arrivals may result in reduced lesson time.
Teachers reserve the right to cancel or reschedule classes where necessary.
8. Intellectual Property
All content on this website, including:
Text;
Videos;
Course materials;
Graphics;
Logos;
Downloads;
are the intellectual property of English Horizons unless otherwise stated.
You may not reproduce, distribute, or share course materials without written permission.
9. User Conduct
You agree not to:
Use the website for unlawful purposes;
Disrupt classes or services;
Upload harmful or malicious content;
Harass teachers, staff, or other students;
Share copyrighted materials without authorization.
We may suspend or terminate accounts violating these rules.
10. Privacy
Your use of our services is also governed by our Privacy Policy.
We collect and process personal data in accordance with applicable data protection laws.
11. Disclaimer
While we strive to provide high-quality educational services:
We do not guarantee specific exam results or language proficiency outcomes;
Website access may occasionally be interrupted for maintenance or technical reasons;
Educational progress depends on individual effort and participation.
Services are provided “as is” and “as available.”
12. Limitation of Liability
To the maximum extent permitted by law, English Horizons shall not be liable for:
Indirect or consequential losses;
Loss of data or profits;
Technical interruptions;
Personal decisions made based on course content.
Our total liability shall not exceed the amount paid for the relevant service.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.
14. Termination
We reserve the right to suspend or terminate access to our services if users violate these Terms and Conditions.
15. Changes to Terms
We may update these Terms and Conditions at any time. Changes will be posted on this page with the updated effective date.
Continued use of the website after changes means you accept the revised terms.
16. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.
Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
17. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us:
English Horizons
Website: https://englishhorizons.co.uk/
Email: admin@englishhorizons.co.uk